Americans with Disabilities Act

In compliance with the Americans with Disabilities Act of 1990, the Borough of Pottstown and PART provide “paratransit” van service to anyone with a disability who cannot use a PART bus for a particular trip within PART’s service area and at times when PART buses normally operate.

You should know… that PART has made riding the buses easier for persons with disabilities. Every bus is equipped with a wheelchair lift and  wheelchair securement area on board. Even if you don’t use a wheelchair, you can ride the lift if you have difficulty climbing the stairs of the bus. The buses can “kneel,” which brings the first step of the bus closer to the sidewalk. The drivers are trained to help riders with disabilities both get on the bus and exit. The drivers will announce stops for persons who have visual impairments. Persons with disabilities also ride for a reduced fare.

In addition to operating five bus routes, PART provides curb-to-curb service with additional door-to-door service when requested for those persons who have a disability and are unable to ride the bus. Call PART at 610-326-5413 for information on how to become eligible to use this service.

PART is dedicated to ensuring programs and services are accessible to individuals with disabilities.

Please see our Paratransit related resources below:

Questions or complaints?

Complaints may be submitted in writing via this complaint form. Questions can be submitted to

Find more information on our Customer Comment Policy here.